Below are answers to common questions about ordering, shipping, returns and product details. If you can’t find the answer you need, contact us at [email protected] or by phone at +1 9058067224.
Ordering & processing
Orders are typically processed within 1–3 business days. Once your order is prepared for shipment we will provide next steps. If you need to change an order, contact our team as soon as possible — we will do our best to accommodate changes before the order ships.
Shipping within Canada
We offer free shipping within Canada. Transit times are commonly 3–7 business days after processing, so expect delivery in roughly 4–10 business days from the order date in most cases. Delivery timing can vary with local carrier schedules and seasonal demand.
Product details and sizing
Returns & refunds
We accept returns by mail to our Canadian return address within 30 days of delivery for eligible items. The store covers return shipping for qualifying returns and refunds are processed within 7 days of receiving the return. Some items may be excluded from returns; consult the relevant product page or contact support before returning.
Need a specific answer?
Email [email protected] or call +1 9058067224 with the details relevant to your question.