Your privacy matters to patykafr. This policy explains what personal information we collect, how we use it, how long we keep it and how to contact us about privacy matters. The policy was last updated on 5-Sep-26.
Information we collect
When you place an order or contact our support team we collect information necessary to complete the transaction and provide customer service. This typically includes your name, shipping and billing addresses, telephone number, email, and order details such as items purchased and purchase amounts. If you contact us with a question we retain the content of that communication to assist with future inquiries.
How we use personal information
We use personal information to process and fulfil your orders, handle returns and exchanges, communicate about your purchases and respond to requests. We may also use information to detect and prevent fraud, to comply with legal obligations and to improve our internal operations. We do not sell personal information to third parties.
Sharing with service providers
To fulfil orders we share necessary information with trusted service providers such as carriers, payment processors and warehousing partners. These parties act on our behalf and are contractually required to protect your data. Where data transfers are needed, we take steps to meet applicable Canadian privacy requirements.
Data retention and access
We retain order records and related information for as long as needed to provide services, meet legal obligations and resolve disputes. You can request access to, correction of or deletion of your personal information by contacting us at [email protected]. We will handle requests in accordance with applicable Canadian privacy law.
Security
We maintain reasonable technical and organizational measures to protect personal information against unauthorized access, alteration or disclosure. While we strive to protect your information, no system is completely risk‑free and we cannot guarantee absolute security.
Changes to this policy
We may update this policy occasionally. The latest version will be posted and dated. For questions about privacy or to exercise rights related to your data, contact us at [email protected] or +1 9058067224.
Making a privacy request
Send a personal-information request for patykafr, 428 Lavas Road, Newmarket, ON, L3Y 8H3, Canada, to [email protected]. Identity verification may be required before it is completed.