These terms set out the relationship between you and patykafr for purchases made through our online store. By placing an order you agree to these terms. If you have any questions, contact us at [email protected] or by phone at +1 9058067224.
Scope and acceptance
These Terms apply to purchases shipped within Canada. Prices, availability and product descriptions are provided for convenience and may change. We do not claim to be the manufacturer or an official representative of any brand unless explicitly stated on an individual product page.
Ordering and processing times
After you submit an order, we typically take 1–3 business days to process it. Processing includes order verification, payment authorization and packing. If we cannot fulfill an order we will contact you to explain the situation and discuss next steps.
Shipping and delivery estimates
We ship from Canada and provide free standard shipping within Canada. Estimated transit time after processing is 3–7 business days. Delivery estimates are not guaranteed and may be extended during busy periods. You are responsible for providing an accurate shipping address; incorrect addresses may delay delivery and could incur additional charges.
Returns, refunds and cancellations
Returns must be initiated within 30 days of delivery. Returned items should be unused and in their original condition unless otherwise approved. The store covers return shipping for qualifying returns; contact [email protected] for instructions before returning an item. Refunds are issued once we receive and inspect the returned goods and are processed within 7 days. Original shipping costs are refundable where applicable. There are no restocking fees.
Product information and limitations
We make reasonable efforts to ensure product descriptions and images are accurate, but minor variations in colour, size or finish may occur. Age recommendations are provided by the product supplier; supervise young children as required by the product guidelines.
Limitation of liability
To the extent permitted by law, patykafr is not liable for incidental or consequential damages arising from the purchase or use of products. Our total liability for any claim related to a product or purchase is limited to the purchase price of the affected item.
Changes to terms
We may update these Terms occasionally. The version applicable to your order is the one in effect at the time of purchase. For questions, contact [email protected].
Independent retailer
patykafr is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contract contact: [email protected], 428 Lavas Road, Newmarket, ON, L3Y 8H3, Canada.